Below is a list of the most commonly asked questions. If you’re here and don’t find the answer you’re looking for please do not hesitate to contact one of our friendly team members at 86-15980199003 or email us at sales@eckgift.com

1.Does ECKGIFT manufacture their own product?

Yes. FUJIAN ECK GIFT Co., Ltd. is located in Fuzhou City, Fujian Province of China.We have founded in 2004 with 12years experience of manufacturing and supplying all kinds of promotional gifts, ECK GIFT is specialized in designing and producing various promotional gifts with printing custom logo,such as custom lanyards,wristbands,pens,mouse pad,keychains,luggage tags,bottle opener,coaster,belts,shoelaces,shopping bag package,stress toys,football,outdoor,travelling products,home and hotel products,etc.

2.How can I request pricing?

Call us at 86-15980199003 or email us at sales@eckgift.com. One of our friendly sales staff will be happy to guide you through the product and offer you the best possible price in the industry.

3.Can I submit artwork to you or do you create the artwork in house?

You can submit artwork in Adobe Illustrator, CorelDraw or EPS formats. We also have a very talented professional staff that can work with you to design the right logo for your needs.

4.Can you design a unique logo for us?

Yes.We have a professional graphic design staff on hand.

5.Can you give us your idea about product for our specific activity?

Sure. Call us at 86-15980199003 or email us at sales@eckgift.com. One of our friendly sales staff will be happy to give you some proprietary suggestion based on your specific activity information.

6.Can I request a sample?

Yes. We are pleased to provide you with both photos and sample products to insure you are 100% satisfied with our product and your purchase. Simply call us at 86-15980199003 or email us at sales@eckgift.com. Together we can discuss your needs.

7.How do I place my order?

Once you are satisfied with the artwork, product samples and pricing simply speak to your dedicated salesperson and we will make all the arrangements to get your product to you in the most timelymanner.

8.What is the lead time needed to receive my order?

Samples can be shipped to you within 5 to 7 days. Finished orders can be shipped anywhere between 5 and 15 days depending on the product ordered. Stocked items will ship faster than special order items. All orders go through our quality control team to assure that your order meets our highest standards.

9.What methods of payment do you accept?

We accept master,visa,American express,Money Gram,West Union,paypal and check.

10.How can I check the status of my order?

Call or email your dedicated salesperson with your status request. We will inform you of your order status.

11.What if the item I have in mind is not listed in your catalogue?

In most cases, because of the size of our company, we can get almost any product you like. Discuss the item with your dedicated sales person for further details on the product you’re looking for.

12.Why choose ECKGIFT?

ECKGIFT offers the highest quality logo design. Our dedicated staff of commercial artists take great passion in their work. We manufacture most of our promotional items which keep costs down and we are partnered with over 600 different manufacturing companies to offer you the highest quality and largest selection of the items you’re looking for.